How Covert Filming Exposed a £28m Timeshare Scam

Authorities have called it as a major scams of its type in the UK.

Altogether 14 individuals have been found guilty for their involvement in a multi-million pound plot to defraud in excess of 3,500 vacation property investors.

The affected individuals were keen to get out of age-old vacation property deals and went looking for support.

The majority were aged between 60 and 80. More than 500 of them surrendered more than £10,000, and a single victim transferred in excess of £80,000.

Those affected were exposed to intense consultations extending for six hours. They were financially worse off, holding useless fake "credits" and still bound by expensive timeshare contracts they could no longer use.

The Company Central to the Deception

The business at the centre of the scam was Sell My Timeshare (SMT). They collected people's money to finance the proprietors' luxurious standard of living of private schools, high-end properties and exclusive air travel.

The man at the helm of the organization, the company director, was sentenced to a seven-and-half year prison term in January for fraudulent conspiracy.

On Friday, his partner another individual was among the last group to hear their sentences.

She was given a two-year deferred imprisonment at the London court after admitting money laundering.

The outcome represents a long time coming and marks a major victory for the people who spoke out, the police and prosecutors.

How the Investigation Was Initiated

The initial awareness of the company emerged during the that particular year. I was working in the research department of a news organization, creating current affairs programmes.

A friend pointed out that his mum had inherited the ownership of a timeshare apartment in the Spanish coast and, after years of holidays, had started seeking to exit the contract.

It's worth mentioning how popular vacation properties had grown with British holidaymakers in the 1980s and 1990s.

Holiday ownership allowed individuals to occupy the equivalent unit every year, or trade their vacation periods with other owners who had units in alternative destinations. About 600,000 holiday enthusiasts accepted that chance.

The initial boom was accompanied by a many reports about unscrupulous sellers deceptively promoting investments. They were regularly featured on investigative shows.

The standard timeshare contract tied investors in for decades.

In that period, those owners who had enjoyed their guaranteed place in the sunshine for decades were ageing, and many were hoping to say farewell to their vacation investments.

Several had health issues and were unable to visit their apartments. Others just thought they'd achieved their goals from them. And some had deceased, in frequent situations leaving their heirs to inherit the deals - plus their yearly fees and upkeep costs.

The Covert Probe Develops

And that's where the family member had ended up. She browsed the internet for options and came across the company, a firm whose online presence promised to release her from her contract.

However, having submitted funds and scheduled a consultation with them, her loved ones smelled a rat.

Additional investigation showed numerous individuals claiming they had submitted funds and got nothing in return. In fact, they had suffered financially. A lot of it.

Our team started looking into what was going on. It soon emerged that there were dubious individuals operating in the holiday ownership market.

An attorney had many grievance cases aiming to litigate against the company.

The team interviewed individuals who had engaged the company and they collectively described identical situations. They thought the business would buy their property from them but when they went to a consultation (for which they paid up front) they were informed there was no potential buyers.

Instead, they were persuaded - in fact compelled - to invest additional funds acquiring "the firm's incentive scheme", named after the business's umbrella group, Monster Travel.

The precise definition was rather ambiguous. They sounded like a type of exchange medium, giving access to cheaper vacations and benefits and retail offers.

And they were apparently "exchangeable with fellow investors, some time down the line.

Committing funds at the time would lead to an long-term benefit that would cover the company's charges and allow the timeshare holder in profit, freed at last from their pesky agreement.

Too good to be true? Certainly, that proved correct.

A 'Misleading Scheme'

Based on these descriptions were accurate, this was a large-scale fraud.

It's what is called a "misleading sales."

Someone - specifically SMT - "attracts the consumer by promoting a defined offering and then claim it is unavailable, directing the individual to another, inferior product or service.

This is against the law. Equipped with all the testimony we had collected, we made the case to secretly film one of the organization's sessions.

This takes dedication, work, and compelling reasons for why this is the only way to obtain the information needed to demonstrate illegal activity.

Once authorized, our limited crew organized a meeting with one of the firm's agents in the location.

Posing as a member of the public wanting to help his mother released from her timeshare contract|holiday ownership agreement

Wendy White
Wendy White

A gaming strategist and writer with a passion for probability theory and urban adventures.